Privacy Policy

1. Introduction

OverAll Logistics Solution ("OALS," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website overalllogistics.com (the "Website") or use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website immediately.

2. Information We Collect

We collect information that you voluntarily provide when you:

• Fill out our Contact Us form or Reach Us popup form (Full Name, Email Address, Phone Number, Company Name, Service Interest, and Message).
• Communicate with us via email, phone, or WhatsApp.
• Subscribe to any newsletters or notifications (if implemented in the future).

We may also automatically collect certain non-personal information when you visit our Website, including:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on pages, and referring URLs (via standard web analytics).

3. How We Use Your Information

We use the collected information for the following purposes:

• Lead Generation & Communication: To respond to your enquiries, provide logistics quotes, and communicate about our services.
• Service Delivery: To process and execute your logistics and transportation requests.
• Legal Compliance: To comply with applicable Indian laws, regulations, and legal processes.
• Website Improvement: To analyze usage patterns and improve our Website's performance and user experience.
• Security: To detect, prevent, and address technical issues, fraud, or unauthorized access.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage & Protection

Your data is stored securely on our hosting servers with industry-standard security measures, including:

• Encryption: All form submissions are transmitted over HTTPS (SSL/TLS encryption).
• Access Control: Database access is restricted to authorized personnel only, protected by strong authentication.
• Data Minimization: We only collect information that is necessary for providing our logistics services.
• Regular Backups: Data is regularly backed up to prevent loss.

Your contact form submissions are stored in our secure MySQL database and also sent via email to our designated company email addresses for prompt response.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and lead data are typically retained for the duration of the business relationship plus a reasonable period thereafter.

6. Third-Party Services

Our Website may use the following third-party services that may collect data independently:

• Google Fonts: For rendering typography (Montserrat, Open Sans).
• Tailwind CSS CDN: For styling framework delivery.
• AOS & GSAP CDN: For scroll animations.
• Google Maps Embed: Displaying our office location on the Contact page.

These services have their own privacy policies. We recommend reviewing them for further information.

7. Cookies

Our Website does not currently use persistent cookies for tracking or advertising purposes. However, third-party services (such as Google Maps) may set their own cookies. You can control cookie preferences through your browser settings.

8. Your Rights

As a user, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at service@oals.in. We will respond within 30 days.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Continued use of the Website after changes constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: